our clients
industry experience
We have experience in the following areas:
|
|
|
clients
|
||||||
| Bridgestone | ||||||
| ||||||
| Gallo Images (Pty) Ltd - South Africa and Middle East | ||||||
 | ||||||
| Paarl Media (Pty) Ltd | ||||||
 | ||||||
| Tracer CQM and International (Pty) Ltd | ||||||
 | ||||||
| VitalAire | ||||||
 | ||||||
| Andersen & Hurley Instruments | ||||||
Andersen & Hurley requested a solution that would enable them to service their clients in a better manner by providing relevant information and product updates on-demand from their secure website.
This site is host to thousands of searchable documents and firmware downloads that is able to be accessed on a customer, product or general level.
For more information, please feel free to visit Andersen & Hurley.
Bridgestone strives for superior quality in every aspect.
With this
in mind, their customers can rest assured that the service and products
from Bridgestone and it's affiliates are of the highest standard.
Comprehend IT provides extensive customized systems for Bridgestone Retail, South Africa. These include management of their:
- Franchisees Accounting System(s)
- Outlet Evaluations Systems
- Staff Training System(s)
- Marketing and Sales Information System(s)
All these systems are integrated and shared among national offices on a secure Intranet.
Various interfaces (Desktop and Web) are used to enable users to access information on-demand.
The system security model (user-level access and permissions) ensures that users only have a view of the information he/she is authorised to see.
Bridgestone customers(Franchisees) obtain their documents from a another secure website called the Information Resource site. On this site we work together with Online Innovations
The solution requires an extensive exchange of data between remote server(s) and delivers dynamic reporting to approximately 450 online customers.
The systems serve several thousands of reports/documents in various formats to Bridgestone's user-base.
For more information please feel free to visit Bridgestone or contact Denise van Gent on:
| Phone: | +27 (0) 11-847-8600 |
For the leading source for creative and editorial images, footage and digtal services in Africa, visit www.galloimages.co.za
For the leading source for creative and editorial images, footage and digtal services in the Middle East, visit www.galloimages.ae
The Gallo Images Management System (GIMS) is a system designed to manage the Marketing, Selling and Accounting of digital images and film. It has overcome the problem of complicated Sales and COS calculation based on different rates, different suppliers/photographers and different digital collections.
Gallo Images is one of the top Master Delegates of Getty Images. Having recently (Oct 2006) won the 1st and 3rd worldwide top Sales Executive competitions they are leaders in their market.
|
For more information please feel free to contact Gallo Images South Africa on:
|
For more information, please feel free to contact Gallo Images Middle East on:
|
||||||||||||
| www.galloimages.co.za | www.galloimages.ae |
The Paarl Media Group is one of the most extensive commercial printing operations in South Africa.
Comprehend IT has been involved in designing and implementing a variety of systems inline with Paarl Media's business processes ranging from Forex Management, Production Workflow to Data Collection Integration amongst others.
For more information, please feel free to contact Paarl Media at:
Tracer is a customer management mobile phone application capable of viewing and manipluting (adding/deleting/updating) customer/client information at the push of a button.
The Tracer CQM Mobile Application, as a measurement tool, adds value to the sales person by structuring strategic decision making and it adds value to the sales process through soft skills guidance.
The CQM (Customer Quality Management) reports can start to predict the sales performance
of individual sales people through comparison to world best practice sales principles.
Overall, it supplies one database of all proactive interactions with the client including:
- meetings
- phonecalls
- incoming and outgoing sms
- e-mails and more...
Using mobile technology enables the user to simply manipulate customer data and update the database directly from the mobile phone.
Mobile technology not only has the ability to edit and update data on-the-fly, but also allows customer information to be at your fingertips without the limitations of being at an office.
The Tracer CQM Mobile Application enables companies to manage their sales teams effectively and improve the quality of sales.
For more information please feel free to visit Tracer CQM and International or contact Cobus van Graan on:
| Phone: | +27 (0) 83-628-3084 |
Vital Aire strives to be the African market leader providing comprehensive home healthcare setting the standards for the home healthcare industry.
Vital Aire will provide a comprehensive service meeting the highest levels of customer satisfaction through committed staff using modern technology whilst creating a footprint through Africa.
Dedicated to providing quality, individualised and cost effective Respiratory Home Care, their professional staff strive towards service excellence using modern technology and providing quality backup services to all their clients.
The Tracer Mobile System developed by Comprehend IT will be incorporated into Vital Aire's daily routines.
The Vital Aire system will enable health care advisors more freedom to focus on the client during client visits rather than worrying about the paperwork, that needs to be completed with due diligence.
By using the mobile system, any updates or changes can be made on-the-spot, giving the health care advisor more time to spend with the individual.
Vital Aire and Tracer strives to make customer relationship management a key focus area in their business.
For more information please feel to visit Vital Aire or phone their Head Office:
| Phone: | +27 (0) 11 453-0640 (24 hr contact number) |
| Fax: | +27 (0) 11 453-6712 |